Following authorisation from the government we reopened our bike showroom on Monday 1st June and our clothing showroom reopened on Monday 15th June. To find out how we're dealing with the new normal of social distancing and the measures we've put in place to minimize the threat of COVID-19, see below.
To make social distancing easier, we are limiting the number of customers allowed in store at any one time. This may result in longer waiting times. When entering our clothing store, service department or bike showroom it is mandatory that you wear a face mask. If for any reason you are unable to wear a face covering please call us prior to your visit to discuss alternative arrangements.
We have always offered remote sales and during lockdown we’ve completed many transactions by email/phone. From taking a deposit to delivering the bike, clothing or parts, the entire process can be contact free. This is a popular option and is something we will continue to offer indefinitely.
All customers will be directed to queue in front of the showroom in clearly marked areas before being called inside. Waiting times will vary depending on the number of customers already in-store and staff availability..
All customers must follow a clearly marked one-way system within our showroom.
We have hand sanitiser freely available in store and all contact areas will be cleaned down and sanitised regularly.
You must wear disposable gloves when handling any clothing items, you must also wear a face covering/mask at all times.
Going forward we will no longer open on Sundays during the summer months, see our full opening hours below:
Thank you for your co-operation and understanding. We are all doing our best to provide the services that you have come to expect over our 30 years in business. Thank you again for your patience, we hope to see you soon!